REFUND POLICY AND TERMS

 

1:1 COACHING/SESSION(S) REFUND TERMS AND CONDITIONS

No Refunds are available once payment has been made. 

The full session fee will still apply if you do not arrive for your appointment (in person or online) and do not call to cancel (24) hours in advance. If you are more than (15) minutes late for your appointment, it will be considered a no show and the full session fee will still apply. If you arrive late for a session, it will not be extended and will finish at the scheduled time. In the event of sudden Coach illness, the session may be rescheduled. If your Coach is more than (15) minutes late for a scheduled appointment, it will not be extended and will finished at the scheduled time. You will then receive one session free.

You may transfer your paid session(s) to a person of your choosing, by notifying Paul Brent Enterprises Ltd. in writing and paying a $100 transfer fee. Paul Brent Enterprises Ltd. is not responsible and will not be involved in third party transactions.

All sessions are subject to an expiry date of one year from the date of purchase. Any sessions remaining after the expiration date will not be provided and no refund will be issued to you.

If you become ill or injured and have been advised by a physician to temporarily discontinue sessions, any remaining sessions will be held for a period of up to (12) months from notification of injury or illness. You must complete a Medical Freeze Activation Form and provide a physician’s certificate. Payment will continue as scheduled. A physician’s release is necessary for you to return to your sessions.

 

PROGRAMS AND EVENTS TERMS AND CONDITIONS:

Please read carefully the following terms and conditions relating to your participation in Programs and Events (Live or Online) with Paul Brent Enterprises Ltd. If you have any objections to the following Terms and Conditions, you should not make the purchase.

Buyer Conduct

All buyers are to be respectful and professional to our team, location, hosts, speakers and other buyers and attendees throughout the program at all times. Paul Brent Enterprises Ltd. reserves the right to remove the buyers from any program or event immediately should they be deemed rude, uncooperative, or unprofessional in any way. In such cases, the buyer’s tuition/fees for the program or event will not be reimbursed under any circumstances, and they will not receive any of our advertised bonuses or qualify for our satisfaction guarantee or any other written or implied guarantee.

Terms

  • There are no refunds after 10 days of registering and paying in full or part for the program or event.

  • With a minimum of 30 days’ notice you may transfer to the next available program or event at no cost.

  • Cancellation or postponement of a program or event that you are registered for less than 30 days prior to the event will require a $100 (plus taxes) rebooking or transfer fee. Once fee is paid you will be booked into the next available program or event. If you cannot make that event, or you no-show, you will forfeit that event and all monies related to it.

  • Should you no-show a program or event you have registered for and paid for, you forfeit your registrations and will not be transferred to another date nor will any refund be issued under any circumstances.

  • All programs and events must be attended within 12 months of registration or all money is forfeited.

  • You may transfer your paid in full program or event to a person of your choosing, by notifying Paul Brent Enterprises Ltd. in writing and paying a $100 transfer fee. Paul Brent Enterprises Ltd. is not responsible and will not be involved in third party transactions.

  • A $25 NSF fee plus taxes will be charged per failed attempt for all credit card payments.

  • For live events, all participants must sign an event waiver, filming release and disclaimer of liability at registration. All forms must be completed in order to attend the event. For online events, your consent must be given electronically at each event.

Paul Brent Enterprises Ltd. reserves the right to increase program or event size, change program or event dates, change event venues, change program or event frequency or substitute coaches for any program or event without prior notification.

All payments are for the tuition costs only. Food, accommodation and travel are not included.

 

 

Questions or Comments?

Please contact:

Paul Brent Enterprises Ltd.

www.PaulDBrent.com

Paul@PaulDBrent.com